Privacy Policy

Privacy Policy

We at Fresame Online respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.
This Privacy Policy describes the types of personal information we collect at the Fresame website, currently located at (the “site”), how we may use that information and with whom we may share it. Our privacy Policy also describes the measures we take to protect the security of this information as well as how you may reach us to update your contact information, remove your name from our mailing list or ask us any questions you may have about our use of you r personal information. It also explains how you may elect to stop receiving communications about our products and services.

Please note that this Privacy Policy governs only information provided to Fresame Online. It does not govern any other information or communications that may reference Fresame e.g., communications. If you visit a link to another website from this Site, you are subject to the privacy policy applicable for that website and we suggest that you consult such privacy policy. Information We Collect and How We Use It

You may choose to provide us with personal information when you visit our Site. For example, if you decide to complete a user registration form, complete an online survey, or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number). Age group, gender and product and /or cosmetic concerns, brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter a user name/email address and password.

If you would prefer that we not collect any personal information from you, please do not provide us with any such information.

Use of Personal information by Fresame Online.

• Marketing Emails

If you elect, the information you provide may be used by Fresame Online to create and deliver to you emails such as our newsletters, surveys of email messages containing product and event information, cosmetics tips or promotions (“Emails”). If you do elect to receive them and later decide that you would no longer like to receive these Emails, see the “Your Choices” Section below. You may receive the benefit of hearing from Fresame Online via mail or phone even if you have not elected to receive Emails. If you do not wish to receive these communications, see the “Your Choices” Section below.

• Communications to Serve You

If you have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service, requests, questions, or your order. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Fresame Online offers its customers.

• Special Events, Surveys and Questionnaires

We may use your personal information to provide you with customized service and use of our Site. For example, we may suggest products that would be of interest to you.
Occasionally, Fresame Online may sponsor special events (such as contest, sweepstakes, or other offerings), surveys and questionnaires. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We

strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy for the purposes set forth herein.

If a special event is jointly sponsored by us and one or more other sponsors, you may choose to permit sharing your personal information with such sponsors as specified at the time of collection of your personal information. We do not control the use, disclosures or security of your personal information by other sponsors, and recommend that you carefully review their respective privacy notices, statements and terms of use before agreeing to share your information. If you wish your information to be shared with joint sponsors in this manner, you may express this preference when you enter the relevant contest, sweepstakes or other promotion.

Technologies That Allow Us to Customize Your Experience on Our Site

We use various technologies to collect information about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. In some instances, we may use these technologies in combination with the personal information you provide on the site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences. Each technology is explained below.
Web Beacons and Tracking Links
Web bacons also called clear gifs and pixel tags). Tracking links and /or similar technology consist of a few lines of code and are embedded on the pages of our Site. They are often used in combination with cookies and are often not visible to the user of the Site. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see “Cookies” section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of our Site features.


Browser cookies are bits of text that are placed on your computer’s hard drive when you visit our Site. Flash cookies are similar to browser cookies except that they can store data more complex that simple text and are stored in your browser rather than on your hard drive.
You can have your browser and /or plugs to your browser, such as flash, notify you of, or automatically reject cookies. Rejecting our cookies will disenable the Coremetrics cookies (described below) as well. If you reject our cookies or opt-out of the use of cookies, you may still us this Site, but you may be limited in the use of some of its features. Temporary or “session” cookies are used to help you shop and will simply expire when you place an order.


We will continuously work on making your experience on our Site better. To this end, we have retained a company. Coremetrics, to assist us in better understanding your use of our Site. We will place cookies on your computer to collect information that will show us how you come to or Site and how you use and navigate our Site. Coremetrics does not receive any personal information about you. Coremetrics tracks visitor behavior on our Site through the use of an anonymous permanent cookie which contains no personal information about you. Coremetrics is contractually prohibited from using the data for any other purpose. Coremetrics is required to maintain all data collected on our behalf in confidence. You may deactivate the ability of Coremetrics to track your behavior on the Site. To learn more about the various levels of privacy and confidentiality you can select with respect to Coremetrics and to exercise your choice, please click here

Information We Share and With Whom We Share It

We will not provide your personal information to third parties or their use in marketing their products or services to you without your consent except as provided in the Business Transfers Section. In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.

Group Companies

We may share your personal information with our Affiliates that distribute and market Fresame products (the “Fresame Company”). An “Affiliate” is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company. Fresame may use this information in accordance with this Privacy Policy. If you prefer that we not share your personal information with Fresame Companies, please do not provide it to us. We are unable to offer the benefits of Fresame Online to anyone who does not consent to the sharing of their personal information with Fresame Companies.

Third Parties

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include data analysis firms, customer support specialist, email vendors, web hosting companies and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other that on our behalf and in accordance with this Privacy Policy.

Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the site you agree that your data may be transferred to such parties in these circumstances. You may choose not to have your information transferred as a business asset by contacting us as described in the “Your Choices” Section.
Compliance with Law and Fraud Protection
We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity. Transfer of Data to Other Countries
The Affiliates, Fresame Companies and third parties who may receive your personal information in accordance with this Privacy Policy and the databases in which your personal information is stored shall be located in the United States and other countries which may not guarantee the same level of protection for personal information as the one in which you reside.

Children Privacy

If you are under thirteen years of age, you may browse our Site. However, you may not provide

personal information to us. This Site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children und the age of thirteen on the Site. If we become aware that we have inadvertently received personal information from an individual under the age of thirteen on the Site, we will delete the information from our records.

How We Protect Personal Information

We maintain reasonable safeguards or this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the Site. If you have any questions about security at our Site, you can email us directly.

Updates to Our Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please fin the effective date of the Privacy Policy at the top of this page.
Your Choices

• Updating Your Information

If you would like to update your contact information, you may do so by clicking here or sending an email to

• Opt-Out and Managing Your Preferences

You may choose whether or not you would like to receive marketing communications from us. You may change your preferences with respect to marketing communications at any time clicking the “unsubscribe” link at the bottom of each email you receive from us. Or emailing us at and specifying that you no longer consent to receiving email and /or phone communications.

In addition if you would like to change your other preferences, e.g., with respect to the transfer of data as described in the “Business Transfers” Section, please contact .

Changing, Updating or Deleting Personal Information

You can update, change or delete certain personal information (such as email address, mailing address and payment method) on Fresame’s Website by clicking “My Account” in the menu at the top of the page on Fresame’s Website, log in, and you will be able to edit or change your information.


We have taken great measures to ensure that your visit to our Site is amazing experience and that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please contact us by e-mail at
Or telephone 1-773-510-4334

Copyright Fresame Cosmetics LLC.

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